Return Policy
Return & Replacement Policy
We stand behind the quality of every sign we produce. Here's everything you need to know about our policy.
Last updated: February 1, 2026
All Yard Signs 24/7 products are custom-made to order and are non-returnable. However, if your sign arrives damaged or defective, we will replace it at no cost to you.
No Returns on Custom Orders
Because each sign is made to your exact specifications, we cannot accept returns or issue refunds on completed orders.
Free Damage Replacements
Received a damaged or defective sign? We'll produce and ship a replacement at absolutely no charge.
7-Day Reporting Window
Report any damage or defects within 7 days of receiving your order to qualify for a free replacement.
Fast Resolution
Claims are reviewed within 1 business day, and replacement signs are produced with our same 24-hour turnaround.
Custom Products Are Non-Returnable
Every yard sign we produce is custom-made to your unique specifications — including your artwork, text, colors, sizing, and material choices. Because these items are personalized and cannot be restocked or resold, we are unable to accept returns, exchanges, or issue refunds on completed orders.
We strongly recommend reviewing your proof carefully before approving your order for production. Once a design is approved and printing has begun, the order cannot be cancelled or modified.
Damaged or Defective Signs
Your satisfaction matters to us. If your sign arrives with shipping damage, printing defects, or material flaws, we will make it right by producing and shipping a replacement sign at no additional cost. Qualifying issues include:
Shipping damage — Signs that arrive bent, cracked, torn, or otherwise damaged during transit.
Printing defects — Significant color discrepancies, missing graphics, blurred or smeared text, or other print quality issues not present in your approved artwork file.
Material defects — Delamination, warping on arrival, or other manufacturing flaws.
Please note: Minor color variations between screen displays and printed output are normal in digital printing and do not qualify as a defect. Issues caused by incorrect artwork files submitted by the customer are also not covered.
How to File a Claim
If you believe your sign qualifies for a replacement, follow these simple steps:
Document the Issue
Take clear photos showing the damage or defect. Include close-ups of the problem area and a full shot of the sign.
Contact Us Within 7 Days
Email support@yardsigns247.com with your order number, a description of the issue, and your photos.
Receive Your Replacement
Once approved, your replacement sign is produced with our standard 24-hour turnaround and shipped to you at no extra cost.
Order Cancellations
Because production begins immediately after design approval, cancellations are only possible if the order has not yet entered production. Please contact us as soon as possible if you need to cancel. Orders already in production cannot be cancelled or refunded.
Frequently Asked Questions
Can I return a custom yard sign?
No. Because all of our yard signs are custom-made to your specifications, we are unable to accept returns or offer refunds on completed orders. Each sign is produced specifically for you and cannot be resold.
What if my yard sign arrives damaged?
If your sign arrives damaged or defective, contact us within 7 days of delivery at support@yardsigns247.com with photos of the damage. We will produce and ship a replacement sign at no additional cost to you.
What if there is a printing error on my sign?
If your sign has a printing defect — such as color issues, missing graphics, or blurred text that was not part of your submitted artwork — we will reprint and ship a corrected sign at no charge. Please note that minor color variations between monitors and print are normal and not considered defects.
How long do I have to report an issue?
You must report any damage or defects within 7 days of receiving your order. Claims submitted after this window may not be eligible for a replacement.
Do I need to return the damaged sign?
In most cases, you do not need to return the damaged sign. Simply provide photos of the issue along with your order number and we'll take care of the rest. In rare cases, we may request the sign be returned for quality control purposes.
Can I cancel my order after placing it?
Cancellations are only possible if your order has not yet entered production. Since production typically begins immediately after proof approval, please contact us as quickly as possible if you need to cancel.
Need Help? We're Here for You.
Our team is ready to assist with any questions about your order or a replacement claim.
Contact Support